Attended the cosmetic counter to make a purchase today and I have to say the employee needs some serious customer service training. Apologizing for keeping customers waiting because she was only one person is not an apology. Myself and another woman were kept waiting while she served two other people that came in after us and said she would be with me as soon as she can. She was well aware we had been waiting longer than those she served, but thought it would be a quick transaction so we could wait. She didn't even know what we required of her so maybe our transactions would have been quick. First come first serve is always expected and a pleasant manner. Neither was received from this employee.
Great but the pharmacy wait is insane. I always go to my family doctor’s pharmacy and when I drop a requisition it’s usually ready in a few mins. at shoppers you cant expect to get the medicine in less than 1.5h, it’s crazy! But great for affordable xmas gifts.
We shopped at cosmetics today, Theresa was very helpful from beginning to end. There was a miscommunication with a promotion at checkout, but just like when she was helping us find the right deal as we shopped, she jumped into action to fix the issue. Her and Amanda didn’t hesitate, fixed the issue and created an amazing customer experience.
I came to this Shoppers branch today with my family for our flu shot, and Daniel was amazing! Very professional, quick, and super kind. Highly recommend!
Well it's a shopper's drug mart It's full of overpriced groceries Generic products that you don't trust A nameBrand products that you can't afford Basically, it's a whole lot like amazon, except you have that shopping experience If you're crazy enough to enjoy the shopping experience So if you've never been to a shoppers before, it's like a drugstore with a mini walmart in it, I recommend you go to any standard pharmacy, so you're not tempted to go buy a pack of gum for seventy eight dollars And buy everything else online and save your money
Sunday, September 14, 2025 @ 12pm I come to Keswick to visit family and have only been to this Shoppers a handful of times, and every single visit, the customer service is always on point! This store has an excellent team. Thank you so much for your help Vicki. ?
I was in shoppers on Friday morning and this nice employee of yours named Anastasia was able to help me find all the stuff I needed and it was along order. She was very good at giving advice.. she sounded like she should consult people more often for makeup. Thanks Anastasia you made my trip Bearable that day and everything looked great. Again Anastasia thank you
Shoppers Drug Mart is a Canadian Pharmacy based in Georgina, Ontario. Shoppers Drug Mart is located at 411 The Queensway S, Keswick, ON L4P 2C7, Canada.
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